West Coast DC network issue

Incident Report for Kaltura

Resolved

This incident has been resolved.
Posted May 13, 2019 - 21:57 UTC

Update

We are continuing to investigate the issue. Meanwhile, the traffic was shifted to the East Coast DC.
Posted May 13, 2019 - 20:31 UTC

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Posted May 13, 2019 - 20:12 UTC
This incident affected: Analytics, Kaltura API, Import, Transcoding, Live, Playback, Kaltura MediaSpace and Kaltura REACH (captioning service) (Quality of caption services).