West Coast DC network issue

Incident Report for Kaltura

Resolved

This incident has been resolved.

Posted May 13, 2019 - 21:57 UTC

Update

We are continuing to investigate the issue. Meanwhile, the traffic was shifted to the East Coast DC.

Posted May 13, 2019 - 20:31 UTC

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.

Posted May 13, 2019 - 20:12 UTC

This incident affected: Upload, Transcoding, Import, Live, Analytics, Playback, Network, Kaltura API, Kaltura REACH (captioning service), and Kaltura MediaSpace.

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