Kaltura Status

All Systems Operational

Upload Operational

Transcoding Operational

Import Operational

Live Operational

Analytics Operational

Playback Operational

Network Operational

Kaltura API Operational

Kaltura REACH (captioning service) Operational

Kaltura MediaSpace Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

New release deployment Dec 7, 22:00 - Dec 8, 22:00 UTC

Scheduled deployment is being carried out on Kaltura's SaaS environment, no service impact is expected.
Release notes can be found in the page below:
https://knowledge.kaltura.com/help/release-notes

Regards,
The Kaltura Team.
Posted on Dec 6, 13:00 UTC

Past Incidents

Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

Kaltura service alert

Resolved - Kaltura’s technical teams have monitored the service since the fix has been deployed and haven’t found any issues. Therefore, the incident is now marked as resolved.
Root cause is still being investigated and will be available in postmortem.
Dec 4, 17:20 UTC

Monitoring - We identified the behavior causing the issue and applied a fix to address it. Traffic was shifted back and is being served from both data centers now.
Our engineers are still investigating the root cause that led to such a behavior.
Additional updates to follow.
Dec 4, 12:19 UTC

Update - We have identified a production issue with our East Coast Data Center.
Users may experience slowness in various Kaltura products and services such as uploading, MediaSpace and KMC access.
As immediate remedy, traffic has been shifted to the West Coast Data Center while our teams continue to investigate the root cause.
Service should be recovered in the upcoming minutes.
Additional updates to follow as we progress with the investigation.
Dec 4, 09:34 UTC

Investigating - Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Dec 4, 09:25 UTC

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

New release deployment

Completed - The scheduled maintenance has been completed.
Nov 24, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:00 UTC

Scheduled - Scheduled deployment is being carried out on Kaltura's SaaS environment, no service impact is expected.
Release notes and products documentation can be found in the page below:
https://knowledge.kaltura.com/page/kaltura-products-and-services-documentation

Thanks,
The Kaltura team.
Nov 22, 13:00 UTC

Nov 22, 2019

No incidents reported.