Kaltura Status

Kaltura System Status

Caption Delays

Update - What is the Issue: Users may experience delays with processing closed captions.

Current Status: Vendor's Engineering team is investigating this issue and analyzing the captions delay.

What to Expect: The next update will be provided in 1 hour.
Dec 02, 2022 - 21:36 UTC

Update - What is the Issue: Users may experience delays with processing closed captions.

Current status- Vendor's Engineering team is in the progress of investigating this issue and analyzing the captions delay.

What to Expect: The next update will be provided in 1 hour.
Dec 02, 2022 - 20:34 UTC

Investigating - What is the Issue: Users may experience delays with processing closed captions.

Current Status: Our team is investigating an issue with closed captions and working to resolve it as quickly as possible.

What to Expect: The next update will be posted within 1 hour.
Dec 02, 2022 - 19:33 UTC

About This Site

This is the main Kaltura Status Page.

If you want to track updates about the other Status Pages we maintain, please follow the links below:

Australia Regional Cloud: https://status.ap.kaltura.com/
EU Regional Cloud: https://status.eu.kaltura.com/
Germany Regional Cloud: https://status.de.kaltura.com/
Singapore Regional Cloud: https://status.sg.kaltura.com/
Canada Regional Cloud: https://status.ca.kaltura.com/

Analytics Operational

Kaltura API Operational

Import Operational

Upload Operational

Upload Speed Operational

Upload Process Operational

Transcoding Operational

Live Operational

Playback Operational

Kaltura Management Console (KMC) Operational

Kaltura MediaSpace Operational

Kaltura Webinars, Virtual Classroom and Meetings Operational

Platform Access Operational

Video Conferencing Features Operational

File Upload Operational

Recording Operational

Analytics Operational

Kaltura Meetings Operational

Kaltura REACH (captioning service) Degraded Performance

Quality of caption services Operational

Processing Speed Degraded Performance

Pitch Operational

Zoom Integration Operational

Documentation and Customer Care Platforms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 2, 2022

Unresolved incident: Caption Delays.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

Closed Captions Editor Issue

Resolved - What was the Impact: Users might have experienced issues with Closed Captions Editor not loading.

Current Status: Our engineering team has identified that the issue happened due to the recent release and applied the fix for the related failure.

What next: The issue is resolved and we are closing this incident.
Nov 22, 17:46 UTC

Monitoring - What was the Impact: Users might have experienced issues with Closed Captions Editor not loading.

Current Status: Our engineering team has identified that the issue happened due to the recent release and applied the fix for the related failure.

What to Expect: The issue is resolved, we will keep monitoring the behavior during the next hour.
Nov 22, 16:49 UTC

Investigating - What is the Issue: users may experience issues with Closed Captions Editor not loading.

Current Status: Our engineering team is in the progress of investigating this issue and analyzing the errors.

What to Expect: The next update will be provided in 30 minutes.
Nov 22, 16:17 UTC

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.