Kaltura Status

All Systems Operational

Upload Operational

Transcoding Operational

Import Operational

Live Operational

Analytics Operational

Playback Operational

Network Operational

Kaltura API Operational

Kaltura REACH (captioning service) Operational

Kaltura MediaSpace Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 15, 2019

No incidents reported today.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

New release deployment

Completed - The scheduled maintenance has been completed.
Nov 10, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 UTC

Scheduled - Scheduled deployment is being carried out on Kaltura's SaaS environment, no service impact is expected.
Release notes and products documentation can be found in the page below:
https://knowledge.kaltura.com/page/kaltura-products-and-services-documentation

Thanks,
The Kaltura team.
Nov 8, 13:00 UTC

Nov 9, 2019

KMS upload issue

Resolved - This incident has been resolved.
Nov 9, 21:56 UTC

Identified - Kaltura’s technical team has identified an issue with the load balancer clustering mechanism. While working with the load balancer vendor on this issue, it’s been identified as a bug. “Certain configuration parameters used during an SSL handshake can elicit a 'queue stuck' message, causing device queue and resulting with device instability”.
We will work on applying a fix in the nearest time possible.
Nov 9, 21:47 UTC

Investigating - We are currently investigating an issue with the upload service.
Nov 9, 20:49 UTC

Nov 8, 2019

No incidents reported.

Nov 7, 2019

Kaltura service alert

Postmortem - Read details
Nov 7, 15:09 UTC

Resolved - Our technical teams have looked into the issue and marked it as resolved.
Nov 7, 14:40 UTC

Investigating - Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Nov 7, 14:17 UTC

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

East Coast DC network issue

Resolved - Our technical teams have looked into the issue and marked it as resolved.
Nov 2, 04:43 UTC

Investigating - Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Nov 2, 04:10 UTC

Nov 1, 2019

No incidents reported.