Kaltura Status

Kaltura System Status

All Systems Operational

About This Site

This is the main Kaltura Status Page.

If you want to track updates about the other Status Pages we maintain, please follow the links below:

Australia Regional Cloud: https://status.ap.kaltura.com/
EU Regional Cloud: https://status.eu.kaltura.com/
Singapore Regional Cloud: https://status.sg.kaltura.com/
Virtual Classrooms and Meetings: https://kalturavirtualstatus.kaltura.com/

Analytics Operational

Kaltura API Operational

Import Operational

Upload Operational

Upload Speed Operational

Upload Process Operational

Transcoding Operational

Live Operational

Playback Operational

Kaltura Management Console (KMC) Operational

Kaltura MediaSpace Operational

Kaltura REACH (captioning service) Operational

Quality of caption services Operational

Processing Speed Operational

Zoom Integration Operational

Documentation and Customer Care Platforms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2021

No incidents reported today.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

New release deployment

Completed - The scheduled maintenance has been completed.
Oct 17, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 UTC

Scheduled - Scheduled deployment is being carried out on Kaltura's SaaS environment, no service impact is expected.
Release notes and products documentation can be found in the page below:
https://knowledge.kaltura.com/page/kaltura-products-and-services-documentation

Thanks,
The Kaltura team.
Oct 14, 13:00 UTC

Oct 16, 2021

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

Video Quiz Playback Error

Resolved - This incident has been resolved.
Oct 11, 00:13 UTC

Monitoring - Current Status: At this stage our engineering team have identified the root cause and issue resolved. Quiz plugin in Playback function without issues.

What to Expect Next: Issue resolved, and we will keep monitoring during the next 1 hour before closing the incident.
Oct 10, 23:12 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 10, 22:29 UTC

Investigating - What is the Impact: users may experience the below error while using Quiz plugin in Player V2 :

" An error occurred , please refresh your browser and try again. If the error persists please contact your administrator"
Browser refresh will not help.

Current Status: Our engineering team identified the root cause and working on resolution

What to Expect Next: The next update will be provided in the next 3 hours
Oct 10, 22:29 UTC

Oct 10, 2021

Oct 9, 2021

No incidents reported.