All Systems Operational
Upload Operational
Transcoding Operational
Import Operational
Live Operational
Analytics Operational
Playback Operational
Network Operational
Kaltura API Operational
Kaltura REACH (captioning service) Operational
Kaltura MediaSpace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
New release deployment Dec 7, 22:00 - Dec 8, 22:00 UTC
Scheduled deployment is being carried out on Kaltura's SaaS environment, no service impact is expected.
Release notes can be found in the page below:
https://knowledge.kaltura.com/help/release-notes

Regards,
The Kaltura Team.
Posted on Dec 6, 13:00 UTC
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
Resolved - Kaltura’s technical teams have monitored the service since the fix has been deployed and haven’t found any issues. Therefore, the incident is now marked as resolved.
Root cause is still being investigated and will be available in postmortem.
Dec 4, 17:20 UTC
Monitoring - We identified the behavior causing the issue and applied a fix to address it. Traffic was shifted back and is being served from both data centers now.
Our engineers are still investigating the root cause that led to such a behavior.
Additional updates to follow.
Dec 4, 12:19 UTC
Update - We have identified a production issue with our East Coast Data Center.
Users may experience slowness in various Kaltura products and services such as uploading, MediaSpace and KMC access.
As immediate remedy, traffic has been shifted to the West Coast Data Center while our teams continue to investigate the root cause.
Service should be recovered in the upcoming minutes.
Additional updates to follow as we progress with the investigation.
Dec 4, 09:34 UTC
Investigating - Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Dec 4, 09:25 UTC
Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019
Completed - The scheduled maintenance has been completed.
Nov 24, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:00 UTC
Scheduled - Scheduled deployment is being carried out on Kaltura's SaaS environment, no service impact is expected.
Release notes and products documentation can be found in the page below:
https://knowledge.kaltura.com/page/kaltura-products-and-services-documentation

Thanks,
The Kaltura team.
Nov 22, 13:00 UTC
Nov 22, 2019

No incidents reported.