All Systems Operational
Upload Operational
Transcoding Operational
Import Operational
Live Operational
Analytics Operational
Playback Operational
Network Operational
Kaltura API Operational
Kaltura REACH (captioning service) Operational
Kaltura MediaSpace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 15, 2019

No incidents reported today.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019
Completed - The scheduled maintenance has been completed.
Nov 10, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 UTC
Scheduled - Scheduled deployment is being carried out on Kaltura's SaaS environment, no service impact is expected.
Release notes and products documentation can be found in the page below:
https://knowledge.kaltura.com/page/kaltura-products-and-services-documentation

Thanks,
The Kaltura team.
Nov 8, 13:00 UTC
Nov 9, 2019
Resolved - This incident has been resolved.
Nov 9, 21:56 UTC
Identified - Kaltura’s technical team has identified an issue with the load balancer clustering mechanism. While working with the load balancer vendor on this issue, it’s been identified as a bug. “Certain configuration parameters used during an SSL handshake can elicit a 'queue stuck' message, causing device queue and resulting with device instability”.
We will work on applying a fix in the nearest time possible.
Nov 9, 21:47 UTC
Investigating - We are currently investigating an issue with the upload service.
Nov 9, 20:49 UTC
Nov 8, 2019

No incidents reported.

Nov 7, 2019
Postmortem - Read details
Nov 7, 15:09 UTC
Resolved - Our technical teams have looked into the issue and marked it as resolved.
Nov 7, 14:40 UTC
Investigating - Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Nov 7, 14:17 UTC
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019
Resolved - Our technical teams have looked into the issue and marked it as resolved.
Nov 2, 04:43 UTC
Investigating - Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Nov 2, 04:10 UTC
Nov 1, 2019

No incidents reported.