Kaltura System Status
Update - What is the Issue: Users may experience delays with processing closed captions.

Current Status: Vendor's Engineering team is investigating this issue and analyzing the captions delay.

What to Expect: The next update will be provided in 1 hour.

Dec 02, 2022 - 21:36 UTC
Update - What is the Issue: Users may experience delays with processing closed captions.

Current status- Vendor's Engineering team is in the progress of investigating this issue and analyzing the captions delay.

What to Expect: The next update will be provided in 1 hour.

Dec 02, 2022 - 20:34 UTC
Investigating - What is the Issue: Users may experience delays with processing closed captions.

Current Status: Our team is investigating an issue with closed captions and working to resolve it as quickly as possible.

What to Expect: The next update will be posted within 1 hour.

Dec 02, 2022 - 19:33 UTC

About This Site

This is the main Kaltura Status Page.

If you want to track updates about the other Status Pages we maintain, please follow the links below:

Australia Regional Cloud: https://status.ap.kaltura.com/
EU Regional Cloud: https://status.eu.kaltura.com/
Germany Regional Cloud: https://status.de.kaltura.com/
Singapore Regional Cloud: https://status.sg.kaltura.com/
Canada Regional Cloud: https://status.ca.kaltura.com/

Analytics Operational
Kaltura API Operational
Import Operational
Upload Operational
Upload Speed Operational
Upload Process Operational
Transcoding Operational
Live Operational
Playback Operational
Kaltura Management Console (KMC) Operational
Kaltura MediaSpace Operational
Kaltura Webinars, Virtual Classroom and Meetings Operational
Platform Access Operational
Video Conferencing Features Operational
File Upload Operational
Recording Operational
Analytics Operational
Kaltura Meetings Operational
Kaltura REACH (captioning service) Degraded Performance
Quality of caption services Operational
Processing Speed Degraded Performance
Pitch Operational
Zoom Integration Operational
Documentation and Customer Care Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2022

Unresolved incident: Caption Delays.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Resolved - What was the Impact: Users might have experienced issues with Closed Captions Editor not loading.

Current Status: Our engineering team has identified that the issue happened due to the recent release and applied the fix for the related failure.

What next: The issue is resolved and we are closing this incident.

Nov 22, 17:46 UTC
Monitoring - What was the Impact: Users might have experienced issues with Closed Captions Editor not loading.

Current Status: Our engineering team has identified that the issue happened due to the recent release and applied the fix for the related failure.

What to Expect: The issue is resolved, we will keep monitoring the behavior during the next hour.

Nov 22, 16:49 UTC
Investigating - What is the Issue: users may experience issues with Closed Captions Editor not loading.

Current Status: Our engineering team is in the progress of investigating this issue and analyzing the errors.

What to Expect: The next update will be provided in 30 minutes.

Nov 22, 16:17 UTC
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.