Kaltura System Status
All Systems Operational

About This Site

This is the main Kaltura Status Page.

If you want to track updates about the other Status Pages we maintain, please follow the links below:

Australia Regional Cloud: https://status.ap.kaltura.com/
EU Regional Cloud: https://status.eu.kaltura.com/
Singapore Regional Cloud: https://status.sg.kaltura.com/
Virtual Classrooms and Meetings: https://kalturavirtualstatus.kaltura.com/

Analytics Operational
Kaltura API Operational
Import Operational
Upload Operational
Upload Speed Operational
Upload Process Operational
Transcoding Operational
Live Operational
Playback Operational
Kaltura Management Console (KMC) Operational
Kaltura MediaSpace Operational
Kaltura REACH (captioning service) Operational
Quality of caption services Operational
Processing Speed Operational
Pitch Operational
Zoom Integration Operational
Documentation and Customer Care Platforms Operational
KME Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022
Resolved - This incident has been resolved.
May 20, 14:54 UTC
Monitoring - An issue introduced in google's chrome browser version 101 for windows may affect audio/video devices functionality in kaltura's virtual classroom and webinar rooms. Google has already released an update for chrome fixing this issue.
In case you are using version 101 please make sure to update your browser to the latest version 101.0.4951.67.

Note: Latest version of Microsoft edge browser for windows may cause similar issues, we will update as soon as we know of a similar fix by Microsoft.

May 17, 21:14 UTC
May 19, 2022

No incidents reported.

May 18, 2022
Resolved - What was the impact?:
Under “My Media”, the option of the “My Calendar” button was not available on the KAF page. This means the user couldn't use the “My Calendar” button in order to schedule, or find meetings.

Current status:
The engineering team deployed a fix that addressed the issue.

What to expect next:
We are closing this incident

May 18, 06:27 UTC
Update - What is the impact?:
Under “My Media”, the option of “My Calendar” button is not available in KAF page. Means the user won’t be able to use “My Calendar” button in order to schedule, or find meetings.

Current status:
The engineering team has identified a problem introduced in the updated KMS/KAF version that was deployed earlier today. To solve this issue, our team has developed a fix that is currently going through testing. The plan is to deploy this fix as a hotfix in production at approximately 7:00 AM(UTC) on Wednesday May 18th

What to expect next:
Next update update will will be posted once the fix is deployed; and no later than 7:00am (UTC)

May 17, 17:34 UTC
Identified - What is the Impact: The option of the “My Calendar” button is not available on the KAF page.

Current Status:

We have identified an issue that was introduced due to a bug in the recent KMS/KAF version that was deployed today (May 17th). The option of the “My Calendar” button, under “My Media”, is not available on the KAF page. This means that users won’t be able to use the “My Calendar” button in order to schedule, or find meetings.

Please note this won’t affect the schedule that has already been sent.

Our engineering team is working to fix this issue, and currently, there is no workaround.

What to Expect Next: We will update again in 3 hours regarding the progress of fixing this issue.

May 17, 14:12 UTC
May 17, 2022
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.