East Coast ISP issue

Incident Report for Kaltura

Resolved

Normal connection and performance have been restored, including KMS, Playback, FTP login and uploads. After monitoring, our engineering team has confirmed this issue was resolved.

Posted Jun 04, 2020 - 11:20 UTC

Monitoring

At 10AM UTC, for a period of a few minutes, we experienced an issue with one of our ISP’s, affecting KMS, Playback, FTP performance. By now, the issue is mitigated by our engineers and service has been restored. We will keep this incident opened in monitoring status for the next few hours

Posted Jun 04, 2020 - 10:58 UTC

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.

Posted Jun 04, 2020 - 10:09 UTC

This incident affected: Playback and Kaltura MediaSpace.