Current Status: Our Engineering team was able to identify the load on some servers causing slowness with Playback services that might have affected some users. Full service should be restored by now.
What to Expect Next: The issue is resolved, we will monitor the service in the next hour and close the incident if normal performance is continuing.
Posted Nov 26, 2020 - 09:22 UTC
Investigating
Our Engineering team is back to investigating more reports from some users about slowness in playback.
Posted Nov 26, 2020 - 08:21 UTC
Monitoring
- What was the Impact: Some users might experienced slowness impacting Playback services.
Current Status: Our Engineering team was able to identify and address the root cause. Full service should be restored by now.
What to Expect Next: We will monitor the service in the next hour and close the incident if normal performance is continuing.
Posted Nov 26, 2020 - 07:53 UTC
Investigating
We are currently investigating the video playback issues. Users might experience slow playback when watching videos.