Index database issue

Incident Report for Kaltura

Resolved

Our technical teams have looked into the issue and marked it as resolved.

Posted Oct 02, 2019 - 22:24 UTC

Monitoring

Kaltura’s technical team has managed to fix the index database and is now monitoring the service. So far, service is back to normal

Posted Oct 02, 2019 - 21:29 UTC

Update

We’re currently investigating an issue. Traffic is being served from both data centers. More information will follow soon.

Posted Oct 02, 2019 - 19:02 UTC

Investigating

We have faced an issue with index database on East Coast site. The problem is being handled by Kaltura’s technical teams. More updates will follow on this page.

Posted Oct 02, 2019 - 16:17 UTC

This incident affected: Kaltura API and Kaltura MediaSpace.