KMS access issue

Incident Report for Kaltura

Resolved

After monitoring, our engineering team has confirmed the issue is resolved. The service is now back to normal.

Posted Jun 15, 2020 - 06:09 UTC

Monitoring

Our engineering team has resolved the issue with one of the new database servers in West Coast Data Center. MediaSpace performance has been restored. We will be monitoring the system for a couple of hours.

Posted Jun 15, 2020 - 01:08 UTC

Update

We are continuing to investigate this issue.

Posted Jun 14, 2020 - 23:58 UTC

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.

Posted Jun 14, 2020 - 23:49 UTC

This incident affected: Kaltura MediaSpace.