KMC Upload issue

Incident Report for Kaltura

Resolved

This incident has been resolved.

Posted Sep 17, 2020 - 09:02 UTC

Monitoring

The intermittent issues with the upload of large files were addressed as of 6:44am UTC, and performance is back to normal. We will keep this incident opened for the next hour, while we monitor the performance, and we will close it then if no new issues will be identified

Posted Sep 17, 2020 - 07:09 UTC

Investigating

Our team has identified intermittent issues with the upload of files. Users might experience failures when uploading large files via KMC.
We are investigating the matter and will share an update in 30 minutes

Posted Sep 17, 2020 - 06:40 UTC