Issue with Cielo24 captioning service

Incident Report for Kaltura

Resolved

The issue was resolved.

Posted Jun 17, 2020 - 17:39 UTC

Investigating

We have noticed issue with Cielo24 REACH captioning service. Currently it is being checked with the service provider. Update will follow up here as soon as we have any news.

Posted Jun 17, 2020 - 14:09 UTC

This incident affected: Kaltura REACH (captioning service) (Quality of caption services).