KMS and API connectivity errors

Incident Report for Kaltura

Resolved

After the earlier incident for KMS and API, which occurred between 7:08 pm UTC - 7:37 pm UTC, monitoring has been completed and normal performance confirmed.

Posted Apr 28, 2020 - 22:47 UTC

Monitoring

Our engineering team has mitigated impact to KMS and API, and are closely monitoring to ensure normal performance.

Posted Apr 28, 2020 - 19:50 UTC

Update

Our engineering team is currently working to investigate and mitigate an identified issue that is causing errors in the API and KMS (Kaltura MediaSpace) platform.

Posted Apr 28, 2020 - 19:40 UTC

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.

Posted Apr 28, 2020 - 19:32 UTC

This incident affected: Kaltura API and Kaltura MediaSpace.