Update - Current Status of Open Issues:
File Upload – We encountered intermittent issue with file upload. Our teams are currently investigating.
Captioning performance – Update – Resolved, and the queue is cleared.
Webcast File Upload – Update – a fix has been applied. Should you encounter any issues, please contact Customer Care.
Playback – Resolved. If you have entries that continue to exhibit issues such as buffering, spinning wheel or dark screen, please contact with our Customer Care team.
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What to expect next – the status page will be updated again on Tuesday, September 8th at 2:00PM UTC, 10:00AM EST, 3:00PM London, 10:00PM SGT