Analytics issue

Incident Report for Kaltura

Resolved

This incident has been resolved.

Posted Mar 06, 2020 - 04:55 UTC

Monitoring

Analytics report exports have returned to normal performance and email/download reports are available. Our team is monitoring.

Posted Mar 05, 2020 - 17:46 UTC

Investigating

Email and download Analytics reports are currently unavailable. Analytics reports are available via the API. Our team is investigating the issue with email sends and downloads. For additional assistance, please contact our Customer Care team via the Portal. https://support.kaltura.com/login

Posted Mar 05, 2020 - 15:55 UTC

This incident affected: Analytics.