Upload to Aspera and FTP Issue

Incident Report for Kaltura

Resolved

We would like to inform that the issue causing the conversion fail using the Dropfolder (FTP, Aspera) is resolved.

Posted Jul 03, 2020 - 11:52 UTC

Monitoring

The issue with an upload to Aspera and FTP was resolved. We continue to monitor it. If you continue to experience any issue please report it to Kaltura Support.

Posted Jul 03, 2020 - 09:37 UTC

Update

We are continuing to investigate this issue.

Posted Jul 03, 2020 - 09:25 UTC

Investigating

The upload using Dropfolder (FTP, Aspera) will be failed in conversion.

Posted Jul 03, 2020 - 09:12 UTC