Analytics degradation

Incident Report for Kaltura

Resolved

The incident was resolved.

Posted Sep 25, 2024 - 17:57 UTC

Monitoring

A fix was implemented we are monitoring the status.

Posted Sep 25, 2024 - 16:06 UTC

Update

We are investigating an issue that users might experience slowness or failure upon accessing Analytics.

Posted Sep 25, 2024 - 15:59 UTC

Update

We are continuing to investigate this issue.

Posted Sep 25, 2024 - 15:48 UTC

Investigating

We are investigating an issue that users might experience slowness or failure upon accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes

Posted Sep 25, 2024 - 15:47 UTC

This incident affected: Analytics, Kaltura API, and Kaltura MediaSpace.