Upload issue

Incident Report for Kaltura

Resolved

This incident has been resolved.

Posted Mar 04, 2020 - 08:16 UTC

Monitoring

Kaltura identified delays within the entry upload process, and shifted traffic within minutes across our data centers in order to mitigate. During the timeframe of 07:10pm UTC to 10:00pm UTC, customers might have experienced transcoding delays or intermittent upload issues. Immediate delays have been resolved and our engineering team is continuing to monitor.

Posted Mar 03, 2020 - 22:20 UTC

Investigating

Kaltura is currently investigating the issue with upload. More updates will follow on this page.

Posted Mar 03, 2020 - 20:36 UTC