API service unavailability

Incident Report for Kaltura

Postmortem

A configuration change created a code exception which resulted in 2 min of API service unavailability.

As a result, a code fix was deployed for this specific scenario.

Posted 7 months ago. Aug 07, 2018 - 04:52 EDT

Resolved

Our technical teams have looked into the issue and marked it as resolved.
More information will be provided soon.

Posted 7 months ago. Jul 26, 2018 - 06:10 EDT

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.

Posted 7 months ago. Jul 26, 2018 - 06:02 EDT