Index database issue

Incident Report for Kaltura

Resolved

Our technical teams have looked into the issue and marked it as resolved.
Posted Oct 01, 2019 - 21:30 UTC

Monitoring

We have applied the remedy. The results are being monitored.
Traffic has been shifted back.
Posted Oct 01, 2019 - 15:37 UTC

Investigating

We have faced an issue with index database on East Coast site. The traffic is temporary shifted to the secondary one.
Updates will follow up here.
Posted Oct 01, 2019 - 15:14 UTC
This incident affected: Kaltura API and Kaltura MediaSpace.