ElasticSearch cluster issue

Incident Report for Kaltura

Resolved

>The issue has been resolved and we’re currently investigating some slow API responses between 11:12 - 11:30 EDT.

This is to inform you that the technical team has found out that these issues caused by some performance degradation of the ElasticSearch cluster and we will work on options that can prevent this in the future.
At the moment all services work fine.

Posted Aug 13, 2019 - 13:05 UTC

Monitoring

The issue has been resolved and we’re currently investigating some slow API responses between 11:12 - 11:30 EDT.
Please await an update with more details.

Posted Aug 12, 2019 - 16:26 UTC

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.

Posted Aug 12, 2019 - 15:39 UTC

This incident affected: Kaltura API.