Kaltura Service Interruption

Incident Report for Kaltura

Resolved

Normal performance was restored at ~11:45am UTC and monitoring has been completed.

Posted Sep 30, 2020 - 14:15 UTC

Monitoring

The issue was resolved and the emergency service maintenance was completed.

Posted Sep 30, 2020 - 11:46 UTC

Investigating

We are experiencing service interruptions. Our engineers are working on resolve. We will update shortly.

Posted Sep 30, 2020 - 11:43 UTC

This incident affected: Analytics, Kaltura API, Import, Transcoding, Live, Playback, Kaltura MediaSpace, Documentation and Customer Care Platforms and Kaltura REACH (captioning service) (Quality of caption services, Processing Speed).