KMS and KAF accessibility

Incident Report for Kaltura

Resolved

The earlier incident was resolved at ~11:18pm UTC. After monitoring, the incident is now resolved.

Posted Oct 13, 2020 - 00:00 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 12, 2020 - 23:49 UTC

Monitoring

Normal performance has been restored for KMS and KAF. Our team is closely monitoring.

Posted Oct 12, 2020 - 23:20 UTC

Update

What is the impact: Users are currently unable to access Kaltura Mediaspace (KMS) and/or Kaltura Application Framework (KAF integration) within LMS.

Status: Our engineering team is currently investigating.

What to expect next: The next update will be provided within 30 minutes.

Posted Oct 12, 2020 - 23:01 UTC

Investigating

Kaltura is currently investigating an issue with the KMS and KAF accessibility.
More updates will follow on this page.

Posted Oct 12, 2020 - 22:43 UTC

This incident affected: Kaltura MediaSpace.