Storage system issue
Incident Report for Kaltura
Resolved
The issue is resolved.
Posted Feb 16, 2019 - 12:02 UTC
Monitoring
We have identified an issue with the storage system affecting VOD. We have shifted traffic to the West Coast DC, to allow further investigation.
Posted Feb 16, 2019 - 09:20 UTC
Investigating
Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.
Posted Feb 16, 2019 - 09:10 UTC
This incident affected: Analytics, Kaltura API, Import, Transcoding, Live, Playback, Kaltura MediaSpace and Kaltura REACH (captioning service) (Quality of caption services).