We had a service interruption in our East Coast datacenter on November 30-16:47 to 17:06 EST.
Services impacted: API, KMS, VOD, Live streaming, Transcoding.
Service interruption was identified by our monitoring system and traffic was diverted to the West Coast DC.
We encountered an issue with storage system and cluster performance was degraded.
Storage vendor is working on root of the issue and preventive measures.