Kaltura’s technical teams have monitored the service since the fix has been deployed and haven’t found any issues. Therefore, the incident is now marked as resolved.
Root cause is still being investigated
Posted Apr 13, 2020 - 18:14 UTC
Kaltura engineers have confirmed that the issue was mitigated. Currently West Coast DC is being monitored.
Posted Apr 13, 2020 - 10:35 UTC
Our engineers are looking into the issue with one of Kaltura ISP's. Further updates will be posted here.
Posted Apr 13, 2020 - 10:20 UTC
Kaltura teams are currently investigating issues with API service in West Coast DC.