Kaltura uses DNS to control traffic sent to the encoder servers. During the time of the event, one of Kaltura’s DNS servers malfunctioned and did not resolve to the right internal IPs. Kaltura’s engineers resolved the issue by deploying a fix to the DNS code.
Posted May 07, 2019 - 14:36 UTC
We are continuing to monitor for any further issues.
Posted May 07, 2019 - 11:06 UTC
A fix has been implemented and we are monitoring the results.
Posted May 07, 2019 - 11:04 UTC
We’re currently experiencing an issue with the DNS service that holds the live entries. We’re working on resolving the issue, but during this time, new connections may have difficulties to connect. More updates will follow on this page.