Database issue on East Coast DC

Incident Report for Kaltura

Resolved

This incident has been resolved.

Posted Sep 12, 2019 - 15:39 UTC

Update

This is to inform you that we are currently investigating database issue affecting API core and KMS on East Coast DC.
Traffic has been shifted to the secondary site.

Posted Sep 12, 2019 - 14:14 UTC

Investigating

Kaltura is currently investigating an issue with the production environment.
More updates will follow on this page.

Posted Sep 12, 2019 - 14:06 UTC

This incident affected: Kaltura API and Kaltura MediaSpace.